Meet the Team

Dawn’s drive and passion have led her to own three real estate offices located in Chesterfield, Missouri; Lake of the Ozarks, Missouri; and O’Fallon, Illinois as well as a principal owner of a title company she launched early 2019. In addition to ownership in these Market Centers and the title company, she is also the Operating Principal of the O’Fallon, IL Market Center and the General Manager of the Chesterfield, MO Market Center.

Since 2005, Vanessa and her real estate team have brought great success to their clients, having served nearly 1,000 families and totaling over $500,000,000 in sales. Currently, Vanessa is a KWU approved Trainer, Cultural Ambassador to Keller Williams, Co-Host with Mo Anderson of the KW Cultural Summit and the leader of the #1 real estate team for Maplewood/South Orange, NJ—the creative communities west of NYC. Vanessa’s passions lie in marketing, service and generosity—as represented by these focused initiatives she participates in.
Years ago, Vanessa appeared in two seasons of the real estate television show “Bought & Sold” on HGTV, where she became a recognizable face for honest and ethical real estate practices, always putting others first. She has a goal to reach as many people as possible with real estate service that is fair, honest, ethical and at a concierge-level. But, just as important as her and her team’s sales goals, is her giving goal. Vanessa has a strong mission and vision to give back to her community in ways that have a lasting impact.
At present, Pollock Properties Group has raised and donated over $300,000 to local and global charities through her Closingforacause.org initiative, as well as establishing her own www.VanessaPollockMusicInitiative.com, ensuring all children in her community have access to music instruments in public school. On a national level, Vanessa is the creator of the #CareServeGive business model, and teaches, trains and speaks to audiences of all sizes about how to grow a profitable business by being servant-hearted, community-focused and generosity-based.
On a personal level, Vanessa, her Broadway-actor (now Realtor!) husband Charlie, and their two youngest children reside in South Orange, NJ, after having lived in New York City and Downtown Jersey City. Their grown son lives in Los Angeles. They’re active at their church and in the South Orange-Maplewood (SOMA) School District.

David is a business builder who is passionate about creating opportunity for those around him, now amplified in his new role where he will be growing real estate leaders and teams and disrupting the real estate industry as a whole! David owns and operates six businesses, including his real estate team TLG Atlanta which joins Livian, and is a national teacher, trainer, and speaker.
In 2008, David graduated from The University of Alabama, after which he began his professional career in a recession and worked multiple jobs at a time to make it through a difficult economy. When he finally started in real estate, he saw the opportunity in the industry to build a business, build wealth, and help others grow. After just seven years in real estate, David has built a top-performing team in one of the leading brokerages in the nation that joins Livian as Livian Atlanta. David has helped create many six-figure income earners in the real estate space and is driven to continue to make an impact on others – in their businesses, finances, and their personal lives.
David joins Livian because of Livian’s “people over profit mentality” – reflected in our mantra that we are 51% culture and 49% profit, along with the scope of opportunity Livian provides for his agents and administrators.
In David’s words, “Being part of a bigger world matters. We all wake up every day fighting the same fight in real estate… Why not fight that fight with the greatest minds, the best culture, and the most cutting-edge systems and tools in the industry? We are truly stronger and better together than apart.”

Eric Forney supports Livian CEOs in his role as Director of Industry & Innovation. He brings an unrelenting passion and track record of success to his role, where he is focused on increasing market share by helping agents grow their mindset, their production, and their profitability.

In his first year as a full-time agent with Keller Williams, Eric became the top KW agent in Indiana prior to building Indiana’s top-selling team. Eric previously served as an Operating Principal and has been recognized as a top-producing real estate team by RealTrends.

Alie Livengood, Director of Agent Services, first joined Livian in 2016 as a Listing Manager. Shortly after, Alie was promoted to Director of Agent Services, where she assists new teams and agents with onboarding, training, and systems implementation, and improvement of their current technology and its use.

Alie specializes in using technology as a means of leverage and has a unique understanding of how systems work together. She also works as a KW Labs Advisor masterminding with other Keller Williams Technology Experts across the country on how to improve Keller Williams technology.

Caitlyn Austin joined Livian as Listing Manager in 2016, and now works as the Director of Client Care. She prides herself on exceptional customer service, dedication to her team and clients, and an energetic and positive attitude.

In her position, Caitlyn focuses on developing and fine-tuning systems and processes to help build an exceptional experience for our clients and agents. Caitlyn recruits, hires, trains and leads a team of Operation Coordinators across the country on these systems to build strong relationships with clients and agents.

Rebecca Shanahan is the Controller of Livian, and joined in 2014 as Director of Operations after 15 years of working in finance and operations in real estate and in the private sector.

Becca is a leader who enjoys using data, analytics, care, and candor to help employees, leaders, entrepreneurs, and businesses to achieve their goals. As the CFO for Livian, Becca oversees the fiscal operations from 2,000+ real estate transactions each year and over $600 million in sales volume from 30+ real estate teams.

Michael Mergell has found his passion in building agents’ businesses new and experienced utilizing his skill set. He gains the most satisfaction in his work celebrating the success of those around him.

As Director of Expansion, he is able to share his success and lessons in expansion. Coming from a new construction background, Michael is passionate about making homeowners’ dreams come true through the renovations and new build he develops for his clients. Completing over a hundred flipped homes, he has shared his knowledge with many agents and investors alike in an effort to help them build wealth.

Mie Yamashita is the Director of Agent Productivity for Livian. She started in the Market Center where she became a top-performing Keller Williams Productivity Coach.

She has helped generate over $500k in her last year as a Productivity Coach for her two Market Centers, added 160+ agents to her program, helped agents close on 500+ units with over $2.5 Million in agent income, and has helped get 56% of the agents in her coaching program get into regular production.

Liz Livengood, Agent Services Coordinator, first joined Livian in October 2021. For the last six years, Liz worked as a contract supervisor for the Nation Passport Center in New Hampshire. During her time as supervisor, she created ISO controlled standard operating procedures and training modules to support the Department of State’s expectations.

She was the point of contact for all contract fraud, holds, congressional, military, and global passport agency relations. During her time in passport Liz also worked secondary occupations in retail to support her family. She has experience in grocery, sales, janitorial, pharmacy and restaurant positions.

Lauren Rathgeb began her career with Livian and has developed a strong passion for Operational Leverage in the real estate industry over the years. As the Strategic Partner to Livian VT’s CEO, together they grew Livian VT into the #1 team in units within their Market Center.

Lauren is now the Operations Coordinator Liaison for Livian, working directly with Operations Coordinators throughout the country to optimize and streamline systems within their team’s locations. Lauren’s drive as a servant leader allows her to problem solve and leverage within Livian at a high level.

Katy McFarland originally worked in property management marketing before transitioning to real estate and joining the Livian marketing team as Marketing Manager.

Katy’s aesthetic eye and execution attitude helps her lead her team in producing high quality custom content for each of Livian’s 250+ Agents in 20+ states. Katy and her team promote the brand of the organization and that of the agents in everything from listing marketing to internal celebrations.